Terms of sale

Who is selling

RoomCaddie is made and sold by Exit 2 Software LLC, Massachusetts, USA. The checkout, the card charge, the receipt and any tax are handled by our store, Lemon Squeezy, which acts as the merchant of record for the sale. That means the charge on your statement and the receipt in your inbox come from the store, and the store's own terms of sale apply to the payment itself. They are linked at checkout. Nothing on this page promises more than the store does about payment; everything about the product is ours.

What you are buying

You buy one license to RoomCaddie for Windows 11, delivered as a download with one license key. The End User License Agreement sets out exactly what the license allows. For exactly what the product does and needs, see roomcaddie.com's home page, download page and supported-setups page. Read those before you buy; they are short.

An installer we have approved (a dealer) buys one key for each client's room, at a dealer price, and installs it under the license agreement's section 2 and our written dealer terms with them. The client uses RoomCaddie in that room; the dealer is the buyer.

Price

$49 USD, one time. The price at checkout is the price; where the store must collect sales tax or VAT for your country or state, it is added and shown before you pay. No subscription, no renewal, nothing to cancel.

Delivery

Within minutes of payment, an email from the store with your license key and the download link. Nothing is shipped. If the email has not arrived within an hour, check your junk folder, then write to support@roomcaddie.com from the address you bought with.

Refunds

Fourteen days from purchase, no questions asked: reply to your purchase email and say "refund". The full page is the refund policy. Your statutory rights where you live are not affected.

Your agreement

By completing the purchase you agree to these terms of sale, the End User License Agreement and the refund policy, and you acknowledge the privacy policy. A dealer also agrees to our written dealer terms. The checkout shows this agreement before payment, and each of those documents is dated and versioned so you can always see which one you bought under.

Age and place

You must be 18 or older to buy. We sell worldwide, in English.

Problems with an order

A wrong charge, a missing email, a key that does not work: write to support@roomcaddie.com with the name on the order. Payment disputes can also be raised with the store, whose buyer protections apply.

Contact

Exit 2 Software LLC, Massachusetts, USA · support@roomcaddie.com